The second-hand marketplace Users Voice Displeasure Over Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
